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Contact Customer Service

Note - Our help desk system allows you to track the status of submitted requests, post follow-up notes and correspond with help desk operators in a bulletin board fashion. In order to use all these benefits you need to login using your user id and password before submitting service requests. Registration is quick and free.

 (this form is for new inquiries only, click here to post follow-up for a previously submitted question) 

Please use this form BELOW to contact us directly!

  • Ask a question.   (Include SKU#/barcode info if available, and a detailed description of question/issue - what kind of template are you using? receiving an error message?)

  • Get help with your Online Order.  (Include WEB ID number/other order identifying info if available.)

  • Provide feedback.  (Tell us what you think!)

Gartner Studios' Customer Service department is available Monday through Friday, from 8 a.m. to 5 p.m. Central Standard Time. Like most businesses, we are closed for all Major Holidays.   We try to respond to all inquiries within the same business day, but it may take up to two business days for a response if additional information is required.

Email Address*
Question Type*
SKU # / Barcode (if available)
WEB Order ID (if available)
Lot Code/Best By Date

Message (please ask only one question per form)
Markup (Allows marking text as bold, italic, underline, code and inserting html links or images. Markup help.)
Confidential (notification emails relating to this service request will not include message text)